Security & Data Protection | Sigma Voice

Security, Privacy, and Reliability at the Core of Sigma Voice

Your Data. Our Commitment.

At Sigma Voice, we believe that communication is built on trust. That’s why we embed security, privacy, and reliability into every part of our platform. Our customers rely on us to deliver critical messages, and we honor that trust with strong encryption, compliance with industry standards, and continuous system monitoring. Learn more below about how we protect your data and ensure reliable service.

Introduction

At Sigma Voice, safeguarding our customers' data, privacy, and communication integrity is our highest priority. Our systems are built with security, reliability, and compliance at the core.

Secure Infrastructure

  • All communications between our servers and clients are encrypted using SSL/TLS protocols.
  • Our systems are monitored 24/7 to ensure availability and rapid incident response.
  • Data centers are physically secured and maintained to industry-leading standards.

Compliance

  • HIPAA and PCI Compliance principles are incorporated into our service design where applicable.
  • We adhere to applicable anti-spam laws (CAN-SPAM, CASL) and maintain a dedicated Anti-Spam Policy for responsible messaging practices.
  • All use of Sigma Voice services is governed by our Terms of Service.

Privacy

  • We respect your data. Customer information is never sold, rented, or shared with unauthorized parties.
  • All customer data is handled according to our Privacy Policy.

Reliability

  • Our uptime is continuously monitored. See our System Status Page for live updates.
  • Daily data backups are performed to ensure continuity and disaster recovery readiness.

Frequently Asked Questions

How is my data protected at Sigma Voice?

All data transmitted between your devices and Sigma Voice servers is encrypted using industry-standard SSL/TLS protocols. Our systems are monitored 24/7 to ensure availability and security.

Where is Sigma Voice hosted?

Sigma Voice operates through secure cloud infrastructure with high physical and network security standards, located in the United States.

Is Sigma Voice HIPAA and PCI compliant?

Sigma Voice incorporates HIPAA and PCI compliance principles into its design, infrastructure, and customer service operations where applicable. Sensitive data is handled with a focus on privacy and regulatory standards.

What happens if there is an outage?

Our uptime is continuously monitored. In the rare event of an outage, we communicate status updates through our System Status Page.

How can I report a security concern?

If you believe you have found a security vulnerability or concern related to Sigma Voice, please email us immediately at info@sigmavoice.com.

What Sigma Voice Clients Say

Read what our satisfied customers have to say about Sigma Voice. Discover how our advanced communication solutions have transformed their business operations and customer interactions.

1 year ago

Tom was awesome! He spent time on the phone helping me get set up. Great intro by Tom to my new voice blast service! Wish I c...

1 year ago

Sigma was very helpful in our company meeting a call documentation requirement for a Federal regulation. Tom gave us great se...

1 year ago

Sigma Voice has allowed our organization to disseminate information quickly, thoroughly and to a wide audience. The software ...

1 year ago

This is the first time I used this company and am extremely pleased with the excellence in customer service. There was no nee...

4 years ago

This service is fantastic. Setting up automated calls is super easy and affordable. I highly recommend it.

4 years ago

Sigma Voice was so easy to set up. I needed to get an immediate message out to my 60+ family members. I sent a sign up messag...

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Sears has relied on innovative solutions to improve its customer outreach and retail operations.

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The largest industrial union in North America trusts us for seamless communication solutions.

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UNITE HERE connects workers across the U.S. with our dependable communication systems.

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The American Red Cross depends on us to deliver messages during critical missions and emergencies.

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