Whether you're building a call center IVR, an emergency hotline, or a customer support menu, our free IVR Call Flow Builder makes it easy. Just drag, type, and arrange your call steps — then export or send it directly to Sigma Voice to bring it to life. No coding. No stress.
The IVR Call Flow Builder helps you design custom voice call flows for a variety of real-world applications — including customer surveys, appointment reminders, event notifications, emergency alerts, and more. Whether you're collecting feedback, routing calls based on user input, or automating follow-ups, this tool makes it easy to plan and visualize every step. Just click to add steps like greetings, menus, data collection, or voicemail capture. Then drag to rearrange them into the perfect sequence. Once you're done, you can export and copy your flow and send it to Sigma Voice to bring it to life. No coding required — just clear communication, designed your way.
An IVR call flow is the step-by-step logic that guides how incoming or outgoing calls are handled through an interactive voice response (IVR) system. From greetings and menu prompts to data collection and call transfers, every part of the call experience is defined by your call flow design.
IVR call flows are used across industries for many purposes, including:
Creating a professional IVR experience is easier with tools like our IVR call flow builder. Whether you need a sample IVR call flow diagram or want to visualize your inbound IVR call flow, this tool helps you prototype quickly — no Visio, Genesys, or Avaya systems required.
Our platform supports various integrations and formats, including sip IVR call flows and call center IVR call flow use cases. You can create IVR surveys, export your call flow, and send it to Sigma Voice for implementation.
Whether you're looking to design an ivr call flow in telecom, explore ai predicting ivr call flow trends, or build a better ivr call flow template, Sigma Voice is here to help. Contact us to schedule a consultation or learn how to conduct an ivr survey.
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