HIPAA Compliance for Secure Communications

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Ensuring Secure and Confidential Communication

At Sigma Voice (www.sigmavoice.com), a registered trade name of Tava Corporation, we are committed to maintaining the highest standards of security and confidentiality for our clients, especially those in the healthcare sector. Our services are designed to comply with the Health Insurance Portability and Accountability Act (HIPAA), ensuring that your sensitive health information is protected.

What is HIPAA?

HIPAA, the Health Insurance Portability and Accountability Act, is a federal law enacted in 1996. It sets national standards for the protection of individually identifiable health information, also known as Protected Health Information (PHI). The law applies to healthcare providers, health plans, and healthcare clearinghouses, as well as their business associates.

Our Commitment to HIPAA Compliance

Sigma Voice recognizes the importance of HIPAA compliance and has implemented comprehensive measures to protect PHI. Our commitment includes:

• Secure Communication: Our IVR, SMS Broadcasting, and Voice Broadcasting services utilize advanced encryption protocols to ensure that all communications are secure and confidential.
• Access Controls: We employ strict access controls to ensure that only authorized personnel can access sensitive information.
• Regular Audits: We conduct regular security audits and risk assessments to identify and mitigate potential vulnerabilities.
• Training and Awareness: Our staff undergoes continuous training on HIPAA regulations and best practices for handling PHI.
• Data Storage and Transmission: We use secure servers and encryption technologies to protect data at rest and in transit.
• Business Associate Agreements (BAAs): We enter into BAAs with our clients and vendors to ensure that all parties are committed to maintaining HIPAA compliance.

Features of Our HIPAA-Compliant Services

• Encrypted Communications: All data transmitted through our services is encrypted to prevent unauthorized access.
• Audit Trails: We maintain detailed logs of all interactions to provide a clear audit trail for compliance purposes.
• Data Backup and Recovery: Our robust backup and recovery processes ensure that data is not lost and can be restored in case of any incidents.
• User Authentication: Strong user authentication mechanisms are in place to verify the identity of users accessing our services.

Contact Us

For more information about our HIPAA compliance measures or to discuss how our services can support your healthcare communication needs, please contact us at:

• Email: info@sigmavoice.com
• Phone: (800) 905-9140
• Address: Tava Corporation 2604 El Camino Real #210b Carlsbad, CA 92008 United States

We are dedicated to helping you maintain the highest standards of security and compliance in your communications.