Sigma Voice: Advanced Voice Broadcasting, SMS, and IVR Solutions

Voice Broadcasting, SMS, and IVR Solutions that Drive Results

Unleash Powerful Communication with Sigma Voice

Welcome to Sigma Voice, where advanced technology meets user-friendly design. Our voice broadcasting, SMS, and IVR solutions empower your business to connect with customers on a whole new level. With over 20 years of experience, we specialize in delivering reliable, scalable, and easy-to-use communication tools tailored to your goals.

Our Communication Solutions

Sigma Voice offers cutting-edge messaging and voice solutions to help businesses automate communication, improve efficiency, and reduce costs.

Illustration of IVR Solutions

IVR Solutions

Automate inbound and outbound calls with interactive voice response, enabling self-service options and improving customer interactions. IVR allows callers to navigate menus, check account details, make payments, and connect with the right department—reducing wait times and freeing up live agents.

Illustration of SMS Broadcasting

SMS Broadcasting

Send mass text messages with high open rates, perfect for appointment reminders, promotions, and emergency alerts. SMS broadcasting ensures your messages are read instantly, making it ideal for time-sensitive communications like event updates, payment reminders, and customer engagement campaigns.

Illustration of Voice Broadcasting

Voice Broadcasting

Deliver pre-recorded voice messages to thousands instantly, ensuring reliable outreach for notifications, alerts, and promotions. Voice broadcasting helps businesses reach their audience quickly with automated phone calls—perfect for political campaigns, customer service updates, and emergency alerts.

Illustration of Telecom Auditing

Telecom Auditing

Analyze your telecom expenses, identify billing errors, and reduce unnecessary costs to optimize your communication budget. Many businesses overpay for phone and internet services without realizing it. Our telecom audit service uncovers hidden fees, negotiates better rates, and ensures you only pay for what you need.

Service Usage Breakdown

Sigma Voice provides a range of communication solutions, each serving different business needs. The distribution of service usage highlights the most popular solutions used by businesses for messaging, automation, and cost optimization.

Why Choose Sigma Voice?

With over 20 years of experience, Sigma Voice provides reliable, secure, and high-quality communication solutions tailored to businesses of all sizes.


Proven Expertise

Trusted by businesses across industries, Sigma Voice has been delivering top-tier voice and messaging solutions for over two decades.


U.S.-Based Customer Support

Our dedicated team provides responsive, knowledgeable support to ensure seamless communication for your business.


Crystal-Clear Voice Quality

We use high-quality, VoIP phone lines to deliver professional-grade voice broadcasting and IVR services.


Scalable & Reliable Platform

Whether you're reaching hundreds or millions, our cloud-based system scales with your business without downtime.


Compliance & Security

We help businesses stay compliant with industry regulations like TCPA while ensuring data security and privacy.


Flexible Pricing Options

Choose from pay-as-you-go pricing with no hidden fees or secure a customized contract for long-term cost savings and volume discounts.

Who Uses Sigma Voice?

Sigma Voice powers businesses and organizations across multiple industries, helping them automate communication, improve efficiency, and enhance engagement.


Healthcare

Hospitals, clinics, and pharmacies use Sigma Voice for appointment reminders, patient notifications, and emergency alerts.


Financial Services

Banks and financial institutions rely on Sigma Voice for fraud alerts, payment reminders, and customer notifications.


Retail & E-Commerce

Businesses use voice and SMS broadcasting for promotions, order updates, and customer support.


Government & Public Services

Agencies use Sigma Voice for emergency alerts, community updates, and automated reminders.


Education

Schools and universities send automated notifications, attendance alerts, and event reminders.


Logistics & Transportation

Delivery and transportation companies use automated calls and SMS for dispatch updates, driver alerts, and scheduling.

Pricing Information

At Sigma Voice, we offer cost-effective and flexible pricing for all our services, ensuring that businesses of all sizes can benefit from our communication solutions. Whether you’re using voice and SMS broadcasting, IVR solutions, or telecom auditing, our pricing plans are designed to scale with your needs.


Pay-As-You-Go

No contracts, no commitments—only pay for the calls or messages you make, perfect for occasional campaigns and variable usage.


Volume Discounts

Reduce costs with bulk pricing options for high-volume campaigns, ensuring maximum reach at the best rates.


Subscription Plans

Ideal for businesses with regular communication needs, offering lower per-call/message costs and added features like priority routing and detailed reporting.

Discover the best pricing plan for your needs—Request a custom quote today! Our team will help you find the most cost-effective solution tailored to your specific communication strategy.

Security & Data Protection

At Sigma Voice, security and privacy are at the core of everything we do. Our platform is designed with advanced security measures to protect customer data, prevent fraud, and ensure compliance with industry regulations. Whether you're using voice broadcasting, SMS messaging, IVR solutions, or telecom auditing, our system safeguards your communications every step of the way.


Data Encryption

All communications, call logs, and customer data are encrypted during transmission and storage to prevent unauthorized access.


Secure Infrastructure

Our platform is built on high-availability, secure cloud-based architecture with continuous monitoring for threats and vulnerabilities.


Verified Call & Message Routing

All calls and messages are sent through trusted carrier networks to prevent fraud, spoofing, and service disruptions.


Access Controls & Authentication

We use role-based access controls (RBAC) and multi-factor authentication (MFA) to protect sensitive account data.


Regulatory Compliance

Our platform complies with FCC, GDPR, CCPA, and other industry regulations to ensure data protection and legal compliance.


Opt-Out & Privacy Controls

Customers and recipients have full control over their communication preferences, with built-in compliance for Do Not Call (DNC) lists and opt-out management.

Sigma Voice provides a secure and compliant communication platform, allowing businesses and organizations to operate with confidence while ensuring the highest standards of data protection and privacy.

Legal Compliance and Considerations

When using Sigma Voice’s services, it’s important to ensure that your communications are compliant with industry regulations and consumer protection laws. Below are key legal considerations for voice and SMS broadcasting, IVR solutions, and telecom auditing:


TCPA & DNC Compliance

Follow the Telephone Consumer Protection Act (TCPA) and Do Not Call (DNC) regulations to ensure your communications are legal and ethical. Always obtain consent before initiating non-emergency robocalls or messages.


Opt-In & Opt-Out Requirements

Ensure that recipients have opted in to receive communications and provide an easy way for them to opt-out. Compliance with opt-out laws is essential for maintaining a positive customer relationship.


Message Transparency

Clearly identify your organization and the purpose of your call or message at the beginning of each communication to avoid misleading recipients.


Data Security & Privacy

Protect recipient information by using secure contact storage methods and comply with data protection laws like GDPR or CCPA where applicable.

By adhering to these best practices, you can use our services confidently while staying compliant with legal standards. For further details, please refer to our Terms of Service.

Frequently Asked Questions

A1: Sigma Voice is a leading provider of automated communication solutions, including voice broadcasting, SMS messaging, IVR systems, and telecom auditing. We help businesses streamline communication, reduce costs, and enhance customer engagement.

A2: Voice broadcasting allows you to send pre-recorded messages to thousands of recipients instantly. Simply upload your contact list, create a message, and schedule your campaign. Sigma Voice handles the rest, ensuring reliable and efficient delivery.

A3: Sigma Voice serves a wide range of industries, including healthcare, finance, retail, government, education, and logistics. Whether you need appointment reminders, payment alerts, or promotional messages, our solutions fit your needs.

A4: Yes! Our SMS broadcasting service enables businesses to send mass text messages quickly and efficiently. It’s perfect for promotions, alerts, reminders, and customer notifications.

A5: IVR systems help businesses automate call handling, provide self-service options, and improve customer support. Callers can navigate menus, check account information, and complete actions without needing a live agent.

A6: Unlike many providers that rely on low quality VoIP, Sigma Voice uses high-quality VoIP phone lines for crystal-clear audio and reliable call delivery.

A7: Yes, Sigma Voice follows industry standards and regulations, including TCPA compliance, to ensure responsible and legal communication practices.

A8: We provide U.S.-based customer support with a dedicated team available to assist with setup, troubleshooting, and campaign optimization.

A9: Getting started is easy! Contact us for a free consultation, set up your account, and launch your first campaign in minutes.

A10: Sigma Voice offers flexible pricing, including pay-as-you-go and contract-based options for businesses with high-volume needs. Contact us to find the best plan for your business.

What Sigma Voice Clients Say

Read what our satisfied customers have to say about Sigma Voice. Discover how our advanced communication solutions have transformed their business operations and customer interactions.

11 months ago

Tom was awesome! He spent time on the phone helping me get set up. Great intro by Tom to my new voice blast service! Wish I c...

1 year ago

Sigma was very helpful in our company meeting a call documentation requirement for a Federal regulation. Tom gave us great se...

1 year ago

Sigma Voice has allowed our organization to disseminate information quickly, thoroughly and to a wide audience. The software ...

1 year ago

This is the first time I used this company and am extremely pleased with the excellence in customer service. There was no nee...

4 years ago

This service is fantastic. Setting up automated calls is super easy and affordable. I highly recommend it.

4 years ago

Sigma Voice was so easy to set up. I needed to get an immediate message out to my 60+ family members. I sent a sign up messag...

Trusted By These Companies

Globe Life Logo
Globe Life

Globe Life is a leading insurance provider known for its trusted coverage and excellent customer service.

Harvard University Logo
Harvard University

Harvard University, one of the world's most prestigious institutions, trusted our solutions for communication excellence.

Sears Logo
Sears

Sears has relied on innovative solutions to improve its customer outreach and retail operations.

United Steelworkers Logo
United Steelworkers

The largest industrial union in North America trusts us for seamless communication solutions.

UNITE HERE Logo
UNITE HERE

UNITE HERE connects workers across the U.S. with our dependable communication systems.

American Red Cross Logo
American Red Cross

The American Red Cross depends on us to deliver messages during critical missions and emergencies.

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Experience the Benefits of Sigma Voice

Experience the benefits of Sigma Voice's advanced communication solutions, including IVR, SMS broadcasting, voice broadcasting, and telecom auditing. Sign up today to enhance your customer interactions, streamline your business processes, and optimize your telecom expenses with expert auditing services.

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