Ensuring Ethical Communication

Table of Contents

Purpose of This Policy

Sigma Voice is dedicated to promoting responsible communication practices. This Anti-Spam Policy outlines our commitment to ensuring that all messages sent through our platform comply with applicable laws and regulations and protect recipients from unwanted or harmful communications.

What Is Considered Spam?

Spam refers to any unsolicited or bulk communication sent to recipients without their consent. This includes, but is not limited to, unwanted emails, text messages, or calls. Sigma Voice strictly prohibits the use of our services for any form of spamming activity.

Our Commitment

We require all users of Sigma Voice services to adhere to the following principles:

• Obtain explicit consent from recipients before sending messages or calls.
• Ensure that all communications comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other applicable laws.
• Provide clear opt-out options for recipients, such as "Reply STOP" for SMS messages.
• Honor opt-out requests promptly and completely.
• Use valid sender information in all communications.

Prohibited Activities

The following activities are strictly prohibited on the Sigma Voice platform:

• Sending messages or calls to recipients who have not provided consent.
• Using false or misleading sender information.
• Failing to include opt-out mechanisms in communications.
• Sending messages that violate any laws or regulations, including TCPA or CAN-SPAM.

Reporting Violations

If you believe you have received spam messages or calls through our platform, please report the issue to us immediately. Include details such as the sender’s information, date, and time of the communication, and a brief description of the issue. You can contact us at:

Email: info@sigmavoice.com

Phone: (800) 905-9140

Consequences of Violations

Sigma Voice takes violations of this Anti-Spam Policy seriously. Users found to be in breach of this policy may face:

• Suspension or termination of their account.
• Legal action, where applicable.
• Reporting to relevant regulatory authorities.

Updates to This Policy

Sigma Voice reserves the right to update this Anti-Spam Policy at any time. Updates will be posted on our website, and users are encouraged to review the policy periodically to stay informed about our practices and commitments.