Almost all organizations should have an online system to create and maintain an up-to-date phone tree at all times.
An outbound phone tree is a network of people with phone numbers.
The list designates that certain people are responsible for contacting certain people so the message is delivered by phone as quickly and efficiently as possible.
These people must be contacted quickly in case of emergency or other important events.
An inbound phone tree or phone menu is a local or toll-free phone number that provides information to callers.
If there are multiple sets of information, callers can use the phone keypad to get the information most relevant to them.
It starts with just 1 person. That person calls 2 people. Those 2 people call 2 people and so on.
Download the Phone Tree Example PDF to get an idea of what it looks like.
There are many templates available online. You can choose what format suits your organization the best.
Some of the popular formats are Microsoft Excel, Microsoft PowerPoint, Microsoft Word or even Adobe PDF.
Download this Phone Tree Template in Microsoft Excel for free.
More and more organizations have moved the Phone Tree list to an online cloud-based system like Google Docs or Google Sheets.
This way the changes can be reflected instantly to all users without the need to email the new version of the file.
Also, the most up-to-date version is always in one place.
Sigma Voice offers an online system to call all the contacts in the phone tree for free or at a very low cost.
Sigma Voice is an excellent phone tree for churches.
This is especially helpful for large lists or when time is a factor.
Sigma Voice can call a few hundred of your contacts in under an hour.
Also, everyone can be notified within minutes and hear the same recorded message.
In addition, there's no need to buy software and use your own phone lines.
Sigma Voice also offers an inbound application that's available 24/7/365 for your callers.
This information IVR is a great option if you want to allow your contacts to call in to get the updates.
Sigma Voice handles all the technology.
Get started with free personalized support. Create your own custom calling and texting strategy with a Sigma Voice expert.
Check out the Sigma Voice blog to learn about mass calling and texting best practices.
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