Expressed written consent is crucial when it comes to mass calling and mass texting. This blog post will explain what expressed written consent is, why it is important, how to obtain it, and provide examples of how it can be used in different contexts.
Expressed written consent is a legal requirement for businesses or individuals who want to engage in mass calling or mass texting. It refers to obtaining written consent from individuals before sending them marketing messages or making marketing calls. This written consent can come in different forms, such as signing a physical document or ticking a box on a website.
Expressed written consent is important because it protects individuals from unwanted marketing messages or calls. It ensures that individuals have control over their own personal data and how it is used. Furthermore, businesses that fail to obtain expressed written consent risk violating federal regulations, such as the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.
There are several ways to obtain expressed written consent, including:
Terms of Service Agreements: Add a checkbox to your terms of service agreement that requires individuals to express written consent before sending them marketing messages.
Email Marketing: Send an email to individuals asking them to give expressed written consent by clicking on a link.
Physical Forms: Ask individuals to sign a physical document that includes a statement explaining what they are consenting to.
Here are some examples of how expressed written consent can be used in different contexts:
Retail: A retail store can obtain expressed written consent from customers by asking them to sign up for a loyalty program that includes receiving marketing messages.
Real Estate: A real estate agent can obtain expressed written consent by asking potential clients to sign a document giving permission to receive marketing messages.
Healthcare: A healthcare provider can obtain expressed written consent by asking patients to sign a form that includes a statement about receiving marketing messages.
Below are a few examples from websites you may be familiar with.
I consent to receive telemarketing calls or texts at this number using an automatic telephone dialing system by, or on behalf of, Hyundai and its authorized dealers. I understand I do not have to consent in order to purchase any products or services. Carrier charges may apply.
Mobile Consent Agreement*
I agree to receive future calls on my mobile number from AAA (or on AAA's behalf) regarding my membership or insurance, including renewal reminders, and other offers. These calls may use an automatic telephone dialing system, prerecorded voice, or text messages. Providing my consent is not a condition to the purchase of any AAA good or service.
When you use Amazon Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Amazon Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
In conclusion, expressed written consent is a legal requirement for mass calling and mass texting, and it is essential for protecting individuals' privacy rights. To obtain expressed written consent, businesses should use methods such as email marketing, physical forms, and terms of service agreements. Overall, obtaining expressed written consent is crucial for businesses to stay compliant with federal regulations and respect individuals' rights.
This service is fantastic. Setting up automated calls is super easy and affordable. I highly recommend it.
Absolutely LOVE THIS SERVICE!!! I recommend using Sigma Voice for any growing business!! We have got great responds & is a good way to stay in touch with your customers base! Helps us to turn customers to Loyal Customers to VIP Customers!!!
I have been using Sigma Voice for a few years now on a number of campaigns. They have always been reliable and competitive. Their customer service is phenomenal. I highly recommend.
We have used SigmaVoice for our business for a few years now, and it has been a very good experience. The website is simple, straightforward, and easy to navigate. Customer service is excellent; professional and prompt.
Sigma Voice exceeded our expectations for our call out needs. When we needed changes made they were happy to do so and performed changes in a timely manner. I highly recommend Sigma Voice.
Sigma Voice was so easy to set up. I needed to get an immediate message out to my 60+ family members. It’s affordable, the reports are amazing, and the customer service is beyond what I expected on a Sunday afternoon. Highly recommended!
Get started with free personalized support. Create your own custom calling and texting strategy with a Sigma Voice expert.
Check out the Sigma Voice blog to learn about mass calling and texting best practices.
Discover the world of voice messaging as we delve into various types and applications of this innovative communication method. In this blog post, we explore the ins and outs of Sigma Voice's automated voice messaging system, voice messaging on iPhone and Android devices, and WhatsApp voice messaging. Learn how these platforms are revolutionizing the way we connect, share information, and engage with one another, making communication more efficient, personal, and dynamic than ever before.
Your important time-sensitive messages can now be heard with 'one-to-many' automated calling almost instantly by all your customers, employees or members fast.
A complete guide to voice broadcasting which is a technology that allows organizations to quickly and easily deliver important pre-recorded audio messages to 100's or even 1,000's of phones within minutes.