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Comprehensive Support for IVR, SMS & Voice Broadcasting

Find FAQs, guides, and contact info to get help with IVR, SMS, and Voice Broadcasting products. We’re here to support your success.

Support

At Sigma Voice, we are committed to providing exceptional support to ensure that our clients can maximize the benefits of our mass calling and mass texting services. Our dedicated support team is available around the clock to assist you with any questions or issues you may have.

Contact Support

If you need personalized assistance, our support team is here to help. We offer multiple ways to get in touch, ensuring you receive the support you need promptly and efficiently.

Email Support

For detailed inquiries or issues that require in-depth assistance, please log into your account and use the support form. We strive to respond to all queries within 1 hour.

Phone Support

Speak directly with a support representative by calling our support hotline. Our phone support is available 24/7 to assist you with any urgent issues.

(800) 905-9140

Onboarding and Training

We offer customized onboarding and training sessions to help you and your team get up to speed with Sigma Voice. Our training covers all essential features and best practices, ensuring you can fully leverage our services to achieve your communication goals.

Account Management

Our account management services provide ongoing support to help you optimize your use of Sigma Voice. Your dedicated account manager will work with you to understand your needs, offer strategic advice, and ensure you are getting the most out of our services.

Frequently Asked Questions

Q1: How do I get started with Sigma Voice?
A1: Our team will guide you through the setup process. Contact us to schedule an onboarding session.

Q2: What should I do if I encounter an issue with my service?
A2: Contact our support team via email or phone for immediate assistance.

Q3: How can I request a feature or provide feedback?
A3: Email us with your ideas and feedback. We value our users’ input and continuously strive to improve our services.

Q4: What security measures does Sigma Voice implement?
A4: We prioritize data security with end-to-end encryption, secure data centers, regular security audits, and strict data privacy policies. Contact us for more details.

Q5: How can I update my account information?
A5: Contact our support team, and they will assist you in updating your account information.

We’re Here to Help

At Sigma Voice, your success is our priority. Whether you need help with a specific issue, have questions about our services, or want to learn more about how to maximize your communication strategies, our support team is here to assist you every step of the way.

What Our Clients Say

Read what our satisfied customers have to say about Sigma Voice. Discover how our advanced communication solutions have transformed their business operations and customer interactions.

2 months ago

Tom was awesome! He spent time on the phone helping me get set up. Great intro by Tom to my new voice blast service! Wish I c...

Reviewer

T C

3 months ago

Sigma was very helpful in our company meeting a call documentation requirement for a Federal regulation. Tom gave us great se...

4 months ago

Sigma Voice has allowed our organization to disseminate information quickly, thoroughly and to a wide audience. The software ...

8 months ago

This is the first time I used this company and am extremely pleased with the excellence in customer service. There was no nee...

3 years ago

This service is fantastic. Setting up automated calls is super easy and affordable. I highly recommend it.

4 years ago

Sigma Voice was so easy to set up. I needed to get an immediate message out to my 60+ family members. I sent a sign up messag...