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Privacy Policy


Welcome to Sigma Voice (, a registered trade name of Tava Corporation. At Sigma Voice, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IVR, SMS Broadcasting, and Voice Broadcasting services.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

Information We Collect

Personal Information

When you use Tava Corporation services, we may collect personal information that you voluntarily provide to us, such as:

  • Contact Information: Name, email address, phone number, and company name.
  • Account Information: Username, password, and other account details.
  • Payment Information: Credit card details, billing address, and transaction history.

Usage Data

We may also collect information automatically when you use our services, including:

  • Log Data: IP address, browser type, operating system, and access times.
  • Service Usage: Details of how you use our IVR, SMS Broadcasting, and Voice Broadcasting services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services.

How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Maintain Our Services: Including setting up and managing your account, processing transactions, and providing customer support.
  • To Improve Our Services: Analyzing usage data to enhance and customize our services.
  • To Communicate with You: Sending administrative information, updates, and promotional content (if you have opted-in to receive such communications).
  • To Enforce Our Terms and Conditions: Ensuring compliance with our policies and protecting the security and integrity of our services.
  • For Legal and Regulatory Purposes: Complying with applicable laws and regulations, and responding to lawful requests from public authorities.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • Access: The right to request access to your personal data.
  • Correction: The right to request correction of any inaccurate or incomplete data.
  • Deletion: The right to request deletion of your personal data.
  • Objection: The right to object to the processing of your personal data.
  • Restriction: The right to request restriction of processing your personal data.
  • Portability: The right to request the transfer of your personal data to another party.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes.

Your continued use of the Tava Corporation services after any changes to this Privacy Policy signifies your acceptance of those changes.

Contact Information

If you have any questions about this Agreement, please contact us at:

Tava Corporation
2604 El Camino Real #210b
Carlsbad, CA 92008
United States

We are committed to resolving any concerns you may have and providing clear and transparent information about how we protect your privacy.

Last Updated: December 5th, 2014